An extension of Emerson service centers which creates an expansive global network of trusted, local, OEM service and support for your valves, actuators & regulators.
An Accredited Service Provider is a third-party valve, actuator or regulator service entity that has been carefully selected and audited by Emerson to provide trusted, local, OEM support. Emerson recognizes three tiers of Accredited Service Providers: Authorized Service Providers, Select Service Providers, and Premier Service Providers. Together, Accredited Service Providers and Emerson service centers provide all valve services within our service portfolio.
Accredited Service Provider technicians are trained and certified to repair Emerson valves, actuators or regulators—and facilities are audited to ensure repair processes and equipment align with Emerson standards.
Efforts to repair complex valves are often hindered by a lack of in-house expertise in servicing valves, regulators, and actuators within the plant. Accredited Service Providers were carefully selected and audited by Emerson to ensure Emerson’s standard of service expertise is available locally. The Accredited Service Providers have access to OEM training and have a direct line of communication to Emerson.
When repair is required, any lack of proficiency within the in-house or 3rd party maintenance team or use of non-OEM Parts can present a risk. Because valves are complex pieces of equipment, specific knowledge and training is necessary for those making the repairs or providing support to mitigate any potential risks. Accredited Service Providers only use OEM parts and have access to OEM training to ensure the valve, regulator, or actuator is serviced to return to operating as the asset was originally manufactured.
Repair needs for control, on-off, and pressure relief valve vary greatly because of service conditions and complex product configurations. If not maintained properly, these devices may not perform as expected. Not only, do Accredited Service Providers have the right tools and equipment to service your valves, but also have access to the intellectual property–such as diagnostics tools, service procedures, and safety protocols–to properly evaluate, test, and service valves to bring your assets back to their original manufactured operating state.
Accredited Service Providers and Emerson combine resources and expertise to provide comprehensive valve services that span our portfolio. This includes services such as valve repair; shutdown, turnaround, & outage (STO) planning; and diagnostics services.
Customers have come to expect a high standard of service from Emerson. Integrated programs with our Accredited Service Providers drive effective support of end-users and their equipment ensuring a level of service consistent with Emerson’s standard.
As Emerson releases new innovative technology, you need a skilled service provider to support these new products. Our Accredited Service Providers will have expertise to commission, troubleshoot, and maintain Emerson's new technologies. Not only are the Accredited Service Providers experts in new products, but also new services. As new software emerges to track the health of your valves, Accredited Service Providers partner with Emerson to provide these advanced services.
To ensure OEM quality service, we audit our Accredited Service Providers before we accredit their services. Not only, does this audit include visiting their site, & reviewing their technician's abilities & their machinery capabilities, but also the audit confirms their quality management system and safety procedures align with Emerson's standards. These audits are re-occurring to maintain their accreditation.
OEM Training is the basis of our Accredited Service Provider program. We provide training to the technicians that work at the Accredited Service Providers. The exact procedure that an Emerson technician may complete to repair a valve, actuator, or regulator is the same as an Accredited Service Provider technician.
Accredited Service Providers are equipped with advanced digital tools developed by Emerson to service your valves, actuators, and regulators. These tools can be used to track assets, ensure safety, run diagnostic reports, and complete site walkdowns. Emerson continuously develops and improves these tools and trains the Accredited Service Providers how to best utilize them.
Accredited Service Providers and Emerson provide all valve services, including maintenance planning, diagnostics, and advanced digital services.
Improve your Valves, Actuators, & Regulators Maintenance with our Accredited Service Providers, who provide OEM Certified Services with Genuine OEM Parts.
